How to resolve: We can't install the 64-bit version of Office because we found the following 32-bit programs on your PC
If you get the following error when trying to install a 64-bit version of Office:
We can't install the 64-bit version of Office because we found the following 32-bit programs on your PC:
Office 16 Click-to-Run Extensibility Components
Please uninstall all 32-bit Office programs, then retry installing 64-bit Office. If you want to install 32-bit Office instead, please run the 32-bit setup.
Solution:
- Press Win+R and type 'installer' and press enter
- This will open File Explorer and take you to the installer folder (most likely: C:\Windows\Installer)
- Add the 'Subject' column
- Sort by the 'Subject' folder and scroll down to find the 'Office 16 Click-to-Run Extensibility Component 64-bit Registration'
- Right click the MSI file and choose uninstall
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